Competitive
Intelligence/Knowledge Management (KM)
What does knowledge
management mean to you? It's one of those buzzy techie terms
that came up about a decade ago, and though it was often used to
describe software, knowledge management is far more than an
electrical compilation of data. Knowledge management is the
ability to obtain useful information that helps you understand
your business elements, no matter what the size of the
business.
What do you know
about your competition? How about your customers or what
your employees? Do you have the information that you need to
run your business smoothly and successfully, or will you be one of
the 90% that is no longer in business after 5 years?
Knowledge is the key and knowledge management is the science that
gets you there.
